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How to Direct Message on JOI

Direct Messages (DMs) are private conversations between you and another JOI. You can send a DM to someone to start a conversation with them and share information that only the two of you can see.

About Direct Messages

  • You can start a private conversation with anyone who follows you.
  • Any JOI that you don’t follow can send you a DM if:
    • You have started a conversation with them before.
    • You have enabled the setting to receive DMs from anyone.
  • If someone has Direct Messages open to everyone, you can send them a DM even if they don’t follow you.
  • You can’t be in a conversation with someone you have blocked.

How to send a Direct Message

To send a DM from a profile

  1. Go to the profile of the JOI you want to send a DM to.

  2. Click the Message button (it looks like a mail icon) on the profile page.

  3. In the message box, type your message and click the Send button to send the DM.


To send a DM from your inbox

  1. Go to your Messages by clicking the Messages (it looks like a mail icon) icon in the navigation bar.

  2. Click the Send a message button.

  3. In the search box, type the name or username of the JOI you want to send a DM to. Once you find them, click their name to start a conversation.

  4. In the message box, type your message and click the Send button to send the DM.

How to add photos and GIFs to Direct Messages

  1. Once you are in a conversation, click the Media button (it looks like a photo icon).

  2. Upload a photo, you can only upload one photo at a time.

  3. You can also search for GIFs by clicking the GIF button. Type a keyword in the search box to find a GIF and click on it to add it.

  4. Click the Send button to send the photo or GIF. You can send a photo without any text.

Good to know: You can also apply text formatting (like italics and bolds) to your messages. To learn more, read How to format text.

How to delete a Direct Message or conversation

  1. To delete a message, hover your mouse over the message you want to delete and click the three dots icon. On mobile, tap the message and then tap the three dots icon. Then select Delete from the options listed.

  2. To leave a conversation, go to the conversation details by clicking the icon in the top right corner. Then select Leave conversation.

Important to know: When you delete a message or conversation, it will be removed from your inbox only. Other JOIs in the conversation will still be able to see the message or conversation, even after you delete it.

Mark a conversation as unread

If you’ve read a message but want to come back to it later, you can mark the conversation as unread. Here’s how:

How to mark a conversation as unread

  1. Go to the conversation you want to snooze.

  2. Go to the conversation details by clicking the icon in the top right corner.

  3. Select Mark as unread.

Snooze a conversation

You can snooze a conversation to stop receiving notifications from it until you’re ready to continue the conversation. Here’s how:

How to snooze a conversation

  1. Go to the conversation you want to snooze.

  2. Go to the conversation details by clicking the icon in the top right corner.

  3. Select Snooze conversation.


How to report a conversation

  1. Go to the conversation you want to report.

  2. Go to the conversation details by clicking the icon in the top right corner.

  3. Select Report.

Search for a conversation

Remembering every conversation you’ve had can be hard. That’s why we’ve made it easy for you to search for a conversation.

How to search for a conversation

  1. Go to your Messages by clicking the Messages (it looks like a mail icon) icon in the navigation bar.

  2. You’ll see a search bar at the top of your messages, tap on it and type the name or username of the JOI you want to find a conversation with.

  3. From the search results, click on the conversation you want to view.

Share a post via Direct Message

Share a post with your friends by sending it to them via Direct Message.

Choose who can send you Direct Messages

You can choose who can send you Direct Messages.

How to change who can send you DMs

  1. Log in to joiarc.com and go to your Privacy settings page by clicking the more icon from the navigation bar and then Settings, then Privacy.

  2. Under the Direct Messages section, click on Direct Messages.

  3. You’ll see two options:

    • Everyone - Anyone can send you a DM.
    • No one - Only people you follow can send you a DM.

    Choose the option you prefer, your changes will be saved automatically.

Direct Message requests

When you have Direct Messages open to everyone, incoming messages from people you don’t follow will be moved to Message requests. Entering the conversation, you will be asked to Accept or Dismiss the request.

Good to know: Dismissing a message request won’t stop the person from sending you more messages and reviving the request. If you don’t want to receive more messages from that person, you can block them by choosing Block instead of Dismiss.

How to review Direct Message requests

  1. Go to your Messages by clicking the Messages (it looks like a mail icon) icon in the navigation bar.

  2. Click on Message requests. If you can’t see this option, it means you don’t have any pending requests.

  3. You’ll see a list of message requests, tap on the request you want to review.

  4. Choose Accept to start a conversation or Dismiss to decline the request. You can also choose Block to stop receiving messages from that person.

Direct Message read receipts

Currently, JOI doesn’t have read receipts for Direct Messages. This means that you won’t be able to see if someone has read your message or not and vice versa.

We may add this feature in the future.

Good to know about Direct Messages

  • We currently don’t have a limit on the number of messages you can send or receive. Or the conversations you can have.
  • Any media you send in a conversation will be viewable everyone in the conversation. Please keep in mind that people may download and share your media.
  • When you delete a message or conversation, it will be removed from your inbox only. Other JOIs in the conversation will still be able to see the message or conversation, even after you delete it.

Our take on sharing personal information

As stated in our Community Guidelines, we seriously discourage sharing personal information like your address, phone number, or any other real-world information with others on JOI.

JOI is a place where everyone can leave their worries behind and have fun being anyone they want to be. We want to keep it that way.

If you decide to share personal information with someone, please be cautious and make sure you trust them. The person you’re talking to IS NOT who they say they are, and that’s the beauty of JOI. As stated in our Terms of Service, you are responsible for the information you share on JOI.

If someone is repeatedly asking for personal information or making you uncomfortable, please report them to us.